FAQ

How do I place an order for a lawn sign?

Most orders for a lawn sign are made over the phone by calling (501) 463-3978. You may also email us at celebrationsignsofhotsprings@gmail.com.

How do I pay for your service?

We are just like the florist, we accept Visa, MasterCard, Discover, and American Express over the phone. Orders must be paid in advance prior to delivery.

What does the rental of the lawn sign include?

Each lawn sign rental includes delivery, set up, and pick up of a fun and unique yard sign.
Any personalized item (baby bundle, star, or plaque) will be left after the rental for the recipient to keep.

Is there a delivery fee for the lawn sign rental?

• 0 – 15 miles from our location is included in the rental
• 16 – 25 miles from our location is $10
• 26 – 30 miles from our location is $15
We are often able to accommodate addresses more than 30 miles. Please call for a quote.
We are located near Lakeside School on Malvern Avenue, in Hot Springs, Arkansas.

Where do you deliver the lawn signs?

We happily deliver the lawn signs to Hot Springs, Bismarck, Magnet Cove, Malvern, Fountain Lake, Jessieville, Hot Springs Village, Lonsdale, Benton, Mountain Pine, Pearcy, Royal, and all areas in between. We are often able to accommodate requests for lawn sign rentals greater than 30 miles from our location. Please call for a quote.

What information do I need when I call?

We will need the delivery address, phone number, and gate code if applicable.
For a Stork Announcement Sign: We will need the spelling of the baby’s first and middle name, weight, length and date of birth.
For all other Signs: We will need the personalized message for the star, plaque, or baby bundle. (If you are not sure, we will be happy to help you!)

Does someone need to be home when the lawn sign is delivered or picked up?

No, times and dates for delivery and pick up will be set when the sign is ordered.

Do you offer gift certificates for lawn signs?

Yes, one of our adorable Stork Yard Signs would make a great gift for the parents-to-be. Once the baby is born, mom or dad can give us a call with the new baby’s information, and we will deliver the yard sign to announce the news to all their friends and neighbors. Gift certificates are also available for our fun and festive Birthday or Celebration Signs.

What if I don’t have a yard/lawn?

Perfect for apartments, town homes, and hospital doors, our adorable personalized announcement baby bundles are available for individual purchase. Delivery is free within 15 miles of our home base.

Can I mow my lawn while the sign is in the lawn/yard?

If you mow your lawn/yard during the sign rental, please be careful around the sign.
Please avoid trimming close to the base of the sign and using a blower around it, as this will damage the sign. We really appreciate you taking care of our signs, so others can enjoy them, too!

Can I change the location of the sign?

Please do not move or remove the sign as damage may occur. If you would like the sign removed, please call us at (501) 463-3978, and we will pick it up as soon as possible. If you would like the sign moved to another location on your property, there will be a charge.
We will do our best to place the sign in the most visible area of your yard/lawn.
If you have a preference as to where the sign is placed, please let us know when you order.

Can I attach balloons to the yard sign?

No, balloons should not be tied to the sign, because they often pop in the hot sun. The latex then bakes onto the sign causing permanent damage.

What is your refund policy?

You will receive a full refund if any of the following apply:
• You cancel your sign rental at least 24 hours in advance
• Extreme weather conditions prevent us from setting up your sign

You will not receive a refund if any of the following apply:
• We are unable to get into a gated community because we were not given a gate code or the code doesn’t work
• The security guard at a gated community refused to allow us entry. It is important that you make arrangements with the guard to give us access prior to the time of delivery.
• The homeowner or recipient does not allow us to set up the sign or calls us to request that we pick up the sign prior to the end of the rental period.
• If a dog or other animal is threatening or refuses to allow us onto the property.

This is the day the LORD has made; let us rejoice and be glad in it. Psalm 118:24